Planet Series round Sticky Notes Office Supplies Note N Times Sticker Tear-off Note Small Notebook Notes Message Sticker
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1. I want to know how the freight is calculated?
A: Each of our products has a clear weight. When shooting freight system will automatically calculate, there may be a little error, if you have any questions, please contact customer service at the same time. If it exceeds 4kg in remote areas, it can be shipped. Contact customer service to change the freight.
2. Are all the pictures on your website in stock?
A: All our products are sold in stock, and the products that can be ordered are available on the page. Please feel free to buy them. Due to the large variety of products, the daily sales volume is relatively large, and some products are out of stock due to their failure to be removed in time. Please understand that we will contact you by phone or Wangwang message and handle it.
3. Can I choose the style or color of the product?
A: regarding the style and color, the products are mixed by default when they are distributed. If you have special requirements, you can note the style or color (there is a column to note when you place an order together, write the item number, style), we will try our best to help you match it according to the requirements, but it will inevitably be missing. I hope everyone can tolerate it. We try our best to match according to what you wrote. If there is a lack of color, we will send it to you randomly. Please forgive me!
4. I have already paid. When can I deliver the goods? How long will it take to receive the goods?
A: We will deliver the goods in the order of payment within 24 hours after your payment is successful. The delivery time will vary depending on the distance, weather and operation procedures of different courier companies. Generally, 1-2 days after shipment in Jiangsu, Zhejiang and Shanghai, generally 2-3 days for Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing and Tianjin, 3-5 days for other areas, 4-7 days for remote areas, and 3-7 days for logistics outside the province! If the product has not been received after the corresponding number of days, please contact our after-sales customer service. (Please understand the problem of express delivery delay or missing items caused by the peak season of online sales, the surge in shipments, and the explosion of express delivery companies.)