[Procurement process]]

1. Telephone consultation and negotiation
after you see our products, please record the product number, and then tell us your purchasing requirements, such as: order quantity, LOGO and text requirements, whether to issue invoices, arrival time, etc...... Our sales staff will give you a quotation according to your requirements and answer some of your questions.
2. Product sample ordering
after consultation and negotiation, you have a clear demand for our products. In order to further understand the selected products, you can contact us to buy samples or come to our company to see samples.
3. Product order signing
after confirming the samples, both of us need to sign a sales contract and serve you as agreed in the contract.
4. Design draft and proofing confirmation
after signing the sales contract, in order to ensure the quality of the products, we require customers who have customized products or LOGO text processing requirements to confirm our design rendering or actual samples before placing orders for mass production. (You need to sign the effect diagram and sample proofing confirmation).
5. Product production
after the effect diagram and sample proofing are confirmed, we can arrange production with confidence.
6. Customer acceptance payment
after the production of the product is completed, we will take photos of large sample products for your confirmation, or we can ask us to send samples for your acceptance.
7. Pick-up or on behalf of the consignor
you can pick up your own products after acceptance, or ask us to give you on behalf of the consignor (on behalf of the consignor is not charged).

Contact person; Zhang Tong

telephone 13868582819

pingyang county, Wenzhou, Zhejiang

[After-sales service]]
post-sale service terms:

the products produced by our factory are original authentic products with a one-year warranty. The wholesale customers should be handled by the agent after-sales first. Our factory will provide some vulnerable accessories free of charge, and will return to the factory for repair or replacement in batches after accumulation, after-sales freight shall be borne separately, that is, the returned freight shall be borne by you, and the freight of accessories sent by our factory within 30 days due to quality problems. According to the usual sales and production experience, the quality of ex-factory products has been strictly tested, and the proportion of return and exchange is low, so you can purchase with confidence.

8. After-sales service:

our products are guaranteed for one year free of charge, and no invoice is required for warranty. With the transaction records of the platform, we can enjoy our after-sales guarantee service by contacting us with purchase Wangwang.

1. If you are not satisfied with the quality problem within 7 days after the order is placed, you can return or exchange the goods, but the buyer must bear the return freight; (note: If the return is not caused by the quality problem, you must bear the freight sent by our company.

2. Quality problems within one month. Our factory bears the return freight for maintenance.

3. Each one-way Freight for maintenance within one year

4. After one year, the buyer will bear the return freight for maintenance.

[Toll maintenance]]
due to human-caused faults, the company will take toll maintenance, including

1. The inside of the product is unpacked privately or any part of it is replaced;
2. The product barcode posted on the product is unclear, lost or has traces of tearing, and cannot be successfully judged;
3. Water entry, fragmentation, damage or corrosion;
4. Products that have passed the warranty period.

[Exchange conditions]]
if you meet the following conditions, you can require replacement:
the returned product is well packaged, with complete accessories, no scratches on the product, and the manual warranty card is complete; And
1. When receiving the goods, the customer unpacks and checks the goods in front of the delivery staff face to face, and finds that the goods have quality problems;
2. Product performance failure occurs within 15 days from the date of self-purchase (subject to arrival registration) and cannot work normally;
3. The returned products must be guaranteed: the packaging is intact, the accessories are complete, the products have no scratches, and the manual warranty card is complete.

[Return conditions]]
if you meet the following conditions, you can request a return:
the returned product is well packaged, with complete accessories, no scratches on the product, and the manual warranty card is complete; And
1. Within two days after receiving the goods, the customer finds that the goods have obvious manufacturing defects;
2. After a replacement of the goods, but there is still a performance failure quality problem;
3. Product performance failure occurs within 7 days from the date of purchase (subject to arrival registration) and cannot work normally.

[Special reminder]]
under the following circumstances, the company has the right to refuse the customer's refund and replacement requirements:
1. The goods are damaged, but the delivery staff is not required to exchange the goods on the spot when receiving the goods;
2. Return and exchange requirements that exceed the return and exchange period;
3. The returned goods are incomplete or the appearance is damaged;
4. Lost or incomplete customer delivery documents;
5. The product is not the product of our company;
6. The product itself does not have quality problems;
7. Damage caused by natural disasters due to irresistible force.

8.OEM custom printed LOGO products do not support return and exchange, but can only be repaired. All returns do not support payment on arrival. If you place an order, you agree to our after-sales policy by default.