1. Payment Method

All transactions in our store are processed upon receipt of payment: use Alipay, bank transfer, and we do not accept cash on delivery or agent collection!

2、Shipping Instructions

After the customer confirms the order, we will arrange the shipment immediately, and the shipment will be made within 1-3 days.
Regarding logistics freight, freight charges are generally collected upon delivery, and the goods need to be picked up at the freight station. The shipping logistics can be provided by the customer or selected by our staff to find the most suitable option for you!
Note: We can only give buyers a rough estimate of the shipping cost, and the actual shipping cost is based on the amount at the time of pickup. The shipping time is within our control, but the arrival time at the freight station is beyond our control. Please understand!
Transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle scheduling, and traffic conditions. The estimated transportation time we provide is for reference only and is not part of the contract. It is also not a reason for returning the goods.

Our store always has a certain amount of inventory for our products, but due to their popularity and the high volume of both export and domestic orders, there is a possibility that some products may not be available after an order is placed. Therefore, it is normal for the shipping period to take two to three days. We will make every effort to arrange early shipment. If the product is available, we will try to ship it the same day. For products that are out of stock, we will have them ready within three days. Please understand and forgive us for any inconvenience. If you need to place a large order, the shipping schedule and payment methods need to be determined after negotiation with our customer service.

The solution to the shortage problem: Generally, we will contact the consignee to inform them of the shortage reason, obtain their consent, and postpone or cancel the order.

3. Product Quality

All products are subject to multiple inspections during production, after production, and before shipment, and only those that are completely qualified are shipped. However, various uncertain factors may lead to the loss of product functionality, and our company can only guarantee a 98% pass rate, with the remaining 2% falling within the scope of exemptions.
More than 95% of our company's images are taken by ourselves, which can more truly reflect the actual product. However, due to factors such as lighting and photography skills, there may be slight differences between the images and the actual products. In addition, factors such as market changes may lead to changes in product and packaging colors, packaging methods, etc. Please refer to the actual product for the final decision.

4. Receiving Problems

Shortage (received goods in quantity): 1. For goods worth less than 300 yuan, please count the quantity in person with the transportation company staff when receiving the goods. If there is a shortage, please have the transportation company staff sign to confirm, and we will compensate for the missing part by finding the shipping company. 2. For goods worth more than 300 yuan, please inform us of your shortage within 24 hours after signing. We will cooperate with you to verify the quantity and try our best to help you solve the problem. If you have not counted or have not informed us of the shortage in time, it will be considered that the quantity is correct.

In addition, due to the very large daily shipment volume, each item may be sold out at any time, and if the shortage of stock leads to a short shipment, we will refund you, or send it together with your next order, but we will not send it separately.

Damage: The responsibility for damage caused by transportation will not be borne by our company. However, we have an obligation to do our utmost to assist our clients in resolving this issue. Our company will adopt double-layer packaging, adding cushioning materials, and compact stacking methods to avoid the occurrence of damage incidents.
Please (or other consignee) must check the quantity and appearance of the goods together with the courier (this is your right), if the quantity is incorrect or the appearance is damaged, please have the courier sign to confirm.
1. The transportation personnel refuse to open the package together for inspection.
Solution: After you sign for the courier package, please keep it safely until you have thoroughly checked it. Then, you can return it to the courier staff.
2. The transportation personnel refuses to sign to confirm the missing quantity.
Solution: Just write down his phone number and name.
Please read the above content carefully, it is very important for you. If you cannot perform the above actions, we will be very sorry for any problems that may arise, and we will be unable to help.

Return and Exchange Policy: For products with quality issues that result in the loss of their intended functions, we will process a return or exchange, but the shipping costs will be borne by the buyer (most issues can be resolved by simple methods such as changing the batteries, adjusting the battery placement, or reconnecting the wires...). For reasons such as poor sales or not meeting expectations, which are not due to quality issues with the product itself, we will not provide a return or exchange.

5. About After-sales Service

What we produce are not fine works, not crafts, not art pieces, not electrical appliances, but ordinary toys. As a fast-moving consumer goods, minor flaws such as rough edges, stains, uneven spray painting, scratches, dust, and loose joints may exist on the toys. If viewed with a cold and critical eye, they are indeed imperfect. However, if viewed from the perspective of a child's joy, you might find that each toy is a joyful spirit of fun. For perfectionists or those who are strict with their product requirements, please turn around gracefully and take a detour.
To save time and improve efficiency, our product prices have been set at the lowest standard we can afford, and we no longer accept negotiation.
Transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by numerous factors such as weather, vehicle scheduling, and traffic conditions. The estimated transportation time we provide is for reference only and is not part of the contract. It also cannot be used as a reason for returning the goods.

Please read the above terms carefully, they will take effect from the time of your order. If you have any questions or objections, please confirm with our staff before placing your order.
Warnings and Suggestions:
The majority of product images are taken from actual products, which can more accurately reflect the actual appearance of the products. However, due to differences in monitors, photography equipment, lighting conditions, and shooting skills, there may be slight differences between the images and the actual products. Additionally, factors such as market changes may lead to adjustments to the product and packaging colors, packaging methods, etc. by the factory. Please refer to the actual products for accuracy (if some products have not been updated in time, please point them out, thank you).
Better quality and more favorable prices are our relentless efforts!