1. For goods worth less than 300 yuan, please count the quantity in person with the transportation company staff when receiving the goods. If there are any missing items, please have the transportation company staff sign to confirm. We will compensate for the missing parts by finding the shipping company and compensating you.
For goods worth over 200-300 yuan, please inform us within 24 hours after signing for any missing quantities. We will cooperate with you to verify the quantity and do our best to resolve the issue. If you have not counted the goods or have not informed us of the missing quantity in time, it will be considered that the quantity is correct. Additionally, due to the large daily shipment volume, each item may be sold out at any time. If a shortage of goods is caused by inventory shortage, we will refund you, or we will send them together with your next order, but we will not send them separately.
【Damaged】
The responsibility for damage caused by transportation will not be borne by our company (it is recommended to choose logistics companies like DEBON, JAC, and TINTIANHUAYU with insurance). However, we have an obligation to do our utmost to assist our clients in resolving this issue. Our company will use better quality cardboard boxes, add cushioning, and stack compactly to avoid damage. Please (or the person who receives the goods on your behalf) must inspect the quantity and appearance of the goods together with the courier (this is your right). If the quantity is incorrect or the appearance is damaged, please have the courier sign to confirm.
【关于产品质量】
All products are subject to multiple inspections during production, after production, and before shipment, and only those that are completely qualified are shipped. However, various uncertain factors may lead to the loss of product functionality, and our company can only guarantee a 98% pass rate, with the remaining 2% falling within the scope of exemptions.
【图片与实物】
90% of the product images are self-taken, which can more truly reflect the actual appearance of the product. However, due to factors such as lighting and photography skills, there may be slight differences between the images and the actual products. Additionally, factors such as market changes may lead to adjustments to the product and packaging colors, packaging methods, etc. by the factory. Please refer to the actual product for accuracy.
【Packing Instructions】
All products sent by our company are individually packaged with beautiful and independent packaging. In addition to the original packaging, we also add an outer packaging to enhance the ability to withstand pressure. Although we have taken good preventive measures, it is still impossible to completely avoid problems that may occur during long-distance transportation, such as scratches, bumps, and squeezes, etc.
【关于发货】
Our company has a basic amount of inventory for all our products, but due to the high popularity of our products and the large number of orders, there is a possibility that some products may be out of stock after an order is placed. Therefore, it is normal for the shipping period to be two to three days. We will make every effort to arrange early shipping. If there is inventory, we will try to ship the same day, and for those without inventory, we will have the goods ready within three days. Please understand and forgive us! If you need to place a large order, the delivery period and payment methods need to be determined after negotiation with the customer service.
Our company's default national express delivery is YTO Express, Yunda Express, and SF Express, etc. The freight charge is based on actual weight, so please contact our customer service after purchasing to modify the freight!
The solution to the shortage problem: In general, we will contact the consignee to inform them of the shortage reason and obtain their consent to replace the style or color. If we cannot contact the consignee, the default principle is to send as much as we can according to the order. The remaining payment will be fully refunded to the purchaser.
Please read the above terms carefully, they will take effect from the time of your order. If you have any questions or objections, please confirm with our staff before placing your order.