①、Shipping Information: 

Default Yunda Express delivery will be used if the original method cannot be achieved. If Yunda Express is unavailable, the order will be rerouted to China Post Small Packet. Additional shipping fees can be paid to switch to SF Express. Other courier services are not supported at this time.
If you find any problems with your order information after placing an order, please contact our customer service immediately to handle it.
Please contact customer service to make up the difference in shipping fees if you need to change the other express after placing an order.
If there are any problems during the express delivery process, please contact the online customer service or call the official telephone of the corresponding express company or the express network point telephone of the recipient side as soon as possible.

②、Return and Exchange Process:
Return orders can be directly applied for refunds on Ali (only applicable to orders that have been shipped and received by customers).
The order for exchange needs to be re-purchased and paid for before the previous order is applied for a refund, with shipping fees not refundable.
The returned order must be filled out with the return express delivery number in time. If the number is not filled out, the transaction will not be able to be processed for a refund once it is successful.

③、补寄流程：
Please contact our customer service to modify the price and add a note with the specific details.
The order will only be printed and shipped after successful payment.

④、已发货订单处理流程：

Orders that have already been shipped without any logistics information should apply for a return as soon as possible and contact customer service to cancel the express delivery order.
Otherwise, once the logistics information is issued, the shipping fee will be generated, and the buyer will bear this shipping fee.

⑤、Return and Exchange Address Information:

Return and exchange address: contact customer service.

When returning goods, you must note the specific circumstances of the return or exchange on a piece of paper.
Must prevent the damage during the journey to ensure that the product is still in a condition suitable for resale.
Returned goods using Yunda, YTO, STO, ZTO, SF Express, Tian Tian Express, and other courier services.

For after-sales issues:

If there are quality issues, short deliveries, or damage during transportation, please provide the corresponding picture evidence. We will handle the issue immediately to ensure that we can provide you with a replacement or a refund at the earliest time.

For logistics issues of clients who purchase exclusively or in bulk from physical stores:

We usually ship in bulk using logistics and freight services, and the freight charges are usually collected upon arrival. Please contact our customer service to remove the shipping fee.

We will individually package the products and then wrap them in special hard cardboard boxes with woven straps to ensure safe transportation.

⑧、For entity purchase returns and exchanges:

Our products support a 7-day return and exchange policy.

Customers who pick up their own goods can exchange the goods within 3 months after communication with customer service, provided that it does not affect the second sale.

⑨、Agent Franchise:

For more details, please consult customer service.