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Section Two: Transaction Process
Please contact our customer service team to obtain the order format. First, select the products you want, mark the quantity, and then send them to our customer service team for confirmation. We will confirm it as quickly as possible and then provide you with the confirmation form for review.
Upon receiving the payment, our company will immediately prepare the goods as per your requirements and ship them within 3 days from the day you choose the shipping method.
1. After the goods are shipped, we will send you a text message or leave a message on the trade communication platform to inform you of the shipping order number.
2. After you receive the goods, confirm the payment in time.
3. Payment Method
1. Bank direct transfer
2. Alipay Payment
Section 4: Transportation Instructions
All product quotes do not include shipping fees and taxes (shipping fees need to be paid by the customer themselves). To save on shipping costs and speed up the delivery, Yiwu logistics truck delivery can generally use logistics truck delivery to ship to cities that can be reached. Support Jiaji Logistics and Debon Logistics.
Five, after-sales service
Please carefully read the company's wholesale instructions, after-sales service, payment methods, and transportation instructions before shopping to facilitate better communication and cooperation between both parties.
1. If there are any quality problems with the product, please refer to the after-sales service. For some high-end products and other goods with a clear warranty period specified on the certificate, the warranty period is half a year or one year in accordance with the provisions on the warranty card.
2. The pictures of the products attached for reference only. Due to product updates or improvements in quality, there may be changes in some configurations, colors, and styles. We apologize for any inconvenience caused and kindly ask for your understanding. All orders are subject to the actual products.
3. All prices are subject to the settlement price of the day, and the prices of the goods may fluctuate downwards due to the rise in raw materials without prior notice.
4. If you have not received the goods 10 days after the payment, please write to us or call to inquire, to avoid any unexpected incidents. Once the customer receives the goods, the transaction is complete.
5. If you have any questions after receiving the goods, you can contact your customer service. To better handle the after-sales service for you.
Sixthly, Return Policy
1. The customer should check the quantity and quality of the goods within 3 days of receiving them. Any problems should be promptly reported to the after-sales customer service for handling. If there are no objections after 3 days, it will be considered that the transaction is completed. Refunds for dissatisfaction with the product or for no actual quality issues will not be accepted. 2. All goods are carefully inspected before shipping. If there are any damage or quality issues during transportation, the return shipping costs will be borne by the buyer. (The buyer may also initiate a claim procedure with the logistics company for damaged goods).
2. Please do not return non-company products, as it will cause inconvenience when we return them to you.