Product packaging:
1. Each lamp is beautifully packaged, beautiful and generous, and can be given as gifts to relatives and friends.
2. The interior of the package is designed with shaped foam to ensure the safety of the lamp body during transportation.
3. The outer box is made of super hard and thick carton, which is very safe and firm even if it is not packed in wooden boxes.
Handling Measures for transportation damage:
1. We shall bear the risk of damage during transportation! It is good for us to pack the goods to you! When you sign for the goods, you must first open the box to inspect the goods and then sign for them. If you find any damage during inspection, please contact us on the spot to handle it. We will reissue the accessories for free and the freight will be borne by us!
2. If you sign without looking at the goods and find the damage after signing, it is the responsibility of the customer! If you find any damage after signing, please contact us within 48 hours after signing and send the pictures to you. We will reissue the accessories for free, but the freight will be borne by the buyer!
3. Please contact us within 48 hours to solve any problems after receiving the goods! From the date of receipt, if there is no objection 48 hours after receipt, the default product has arrived in good condition. If it takes 48 hours to find the problem, we will not be responsible! Sorry!!
Our company welcomes all new and old customers to come to the store to order or buy, products factory direct sales
note:
1. Online shopping is risky, so be careful when buying! When people make mistakes, and transportation is a third-party company, there may be unexpected problems in the products you receive, although the probability is very small, but specifically, everyone is 100%! If there is a problem, please don't worry, and don't worry about the possibility of this or that. Please rest assured that we will try our best to solve it properly for you! We firmly oppose the behavior of not communicating, not reflecting problems, and blindly doing medium and poor reviews. Once discovered, all complaints will be made with "malicious reviews!!! But at the same time, I hope everyone has a heart of tolerance, understanding and understanding!
2. Please read the product description and related materials carefully before taking the product, and try to get in touch with us through Wangwang to further confirm relevant specific matters and respect each other's labor achievements, to avoid unnecessary misunderstanding and not buying!
3. Please check whether there is any damage as soon as possible when picking up the goods. If there is any problem, please contact us within 24 hours and provide on-site photos, and we will reissue them for free. Most lamps are fragile products. It is difficult to determine the responsibility for long-time damage. We will charge the cost to assist in reissuing the damage after 24 hours. If there is no objection within 48 hours after receiving the goods, the default goods have arrived in good condition. Thank you!
* Shipping Time: express delivery: 1-3 days in the province and 2-5 days in other provinces and cities. Freight: Generally, the southern and central regions can arrive in about 5-7 days; The northern and western regions and a few areas that need transit can arrive in 6-10 days. If affected by unpredictable factors (weather and road conditions), it may be slower. The arrival time limit provided by our store is for reference only. Please pay close attention to the progress of the goods after shipment. If the goods are not received within the time of the contract, please contact our store to check the relevant information.
* The arrival time is a reference time provided by our store based on previous delivery experience. Because it is a third-party carrier, our store cannot control its operation, nor can we predict the factors that lead to delay in the delivery process. If there is a delay in arrival, we also hope that buyers can understand it correctly, thank you!