Commodity
1. The goods on the shelves in our store have sufficient supply, complete varieties, reliable quality, and have won praise and recognition from many friends. You can rest assured to buy them;
2. Pictures of our products are taken in kind. Due to the influence of objective factors such as display, color temperature, shooting environment and camera, color difference is difficult to avoid. Please refer to the actual product;
3. The product information, description and data provided by our company are all provided by all suppliers. If the manufacturer changes the design parameters, we may not be able to update the corresponding products in time, if you find that the product introduction is incorrect, please contact us in time;
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Read before shooting
1. By default, our delivery is mainly based on our cooperative express delivery. If you do not have a local cooperative Express outlet, please contact customer service in time and explain the mailing method you need. If there is no clear prompt, if the delivery cannot reach the region, forward the postal service or EMS;
2. All payment will be delivered (that is, the buyer will remit money at the bank and deliver the goods after the payment is received), and the payment will not be accepted after the goods are delivered! Welcome to Alipay! All products of our company are sold at real prices, and any form of counter-offer is declined;
3. Thank you for your recognition of our products and services. We cherish every encouragement and suggestion you give us. If you have any comments or suggestions, please contact us in time to solve them.
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Daily delivery time
the daily delivery time of our company is 15:00-16:00
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Limited delivery within 72 hours
the products purchased by the customer in our company will be delivered within 72 hours. Of course, in order to ensure the smooth delivery of your order, please confirm the inventory status with us before taking the new product, however, there will inevitably be special reasons. If the delivery is delayed, the customer will be notified. If the goods are out of stock, we will deliver the goods within 2-7 days. Please know in advance.
1. The delivery time may be delayed for orders containing reserved styles and orders in the sales season, Saturday and Sunday. Please understand;
2. If some orders cannot be handled in time, delivery delay or delivery failure due to network failure, weather problems and other irresistible factors, please understand.
3. Our company is committed to providing customers with fast and convenient services. Because the courier company cooperates with us and is not operated by our company, we cannot make any commitment to the arrival time, the arrival time provided by our company is based on our experience and is for customers' reference only.
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Receipt confirmation
1. In order to protect your interests and enjoy the worry-free service provided by our company, according to Alipay dispute handling regulations, please open the box and check the transportation situation in front of the courier when receiving the goods, upon receipt, the product will be deemed to have arrived in good condition and complete accessories, warranty cards, instructions, invoices (or receipts) and other accessories, and the right to pursue such problems will also be lost;
2. If you find that the product or product accessories and accessories are damaged or missing during the inspection before signing, please refuse to sign for it and call us on the spot to protect your interests from loss;
3. If it is inconvenient for you to receive the goods, or if you do not sign for it, such as the guard, relatives and friends, please convey the details of the receipt to the recipient on behalf of the recipient, and the receipt will also be regarded as recognition of the integrity of the product;
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Return and replacement and warranty service
1, 7 days no reason to return
the company adheres to the operating principles of the customer's interests. The after-sales service of the products complies with the National Three Guarantees policy. Within 7 days from 0:00 the next day after the express delivery receipt, customers can enjoy the no-reason return service while enjoying the National Three Guarantees policy. The specific matters are as follows:
(1) commodities sold by the company;
(2) if the quality of the product is not good within 7 days, the company will return the product according to the customer's requirements, and the round-trip transportation costs shall be borne by the company;
(3) if the product is not a quality problem within 7 days, the company will accept the return and exchange requirements according to the return and exchange service without reason, and the round-trip transportation costs shall be borne by the customer; And ensure that the product is not used, product packaging, gifts, invoices (or receipts) and other accessories are returned without damage;
(4) in order to fully protect your interests, the company requires customers to check whether the package is torn by human beings before receiving the product and signing, and at the same time, open the box with the courier to check the transportation status of the product, if you sign for the product, it is deemed that you are sure that the appearance and quality of the product are intact and complete, then the product you return should also be intact and complete.
(5) If transportation damage or other problems occur due to the customer's non-inspection, the company cannot provide you with the return service;
(6) please be responsible for the safety of your products when returning or returning goods. If there are defects such as transportation damage or packaging damage during the process of returning or returning goods, our company cannot continue to perform the return and exchange service for you;
(7) matters not covered in this system shall be resolved in accordance with Alibaba's official system or relevant laws and regulations;
2.30-day quality problem replacement
the products you purchase in our company can enjoy the 30-day quality problem replacement service "National Three Guarantees are 15-day replacement". Please take half a minute to read the following relevant systems carefully:
(1) If you find any quality problems after using the products purchased in our company, you can replace them within 30 days;
(2). For renewal, the inspection certificate or other valid certificate issued by the authoritative department or factory after-sale service shall be provided; The inspection report shall be issued, indicating that the product needs to be submitted for inspection due to quality problems, the company will not bear the related expenses incurred during your inspection,
(3) the validity period of the 30-day exchange is defined as the calculation starting from the day when the buyer signs for it, and the receipt date is subject to the feedback provided by the logistics company;
(4). The products replaced by customers must be quality problems, product accessories, human damage, transportation damage, abnormal use and maintenance caused by the manufacturing defects of the products themselves, maintenance is not within this scope;
(5) replacement is limited to the same style and model of the same brand;
(6) the transportation costs incurred by the replacement due to quality problems shall be borne by the company;
(7). Please be responsible for the safety of your products when returning or returning goods. If there are defects such as transportation damage or packaging damage during the process of returning or returning goods, our company cannot continue to perform the return and exchange service for you.
(8) matters not covered in this system shall be resolved in accordance with Alibaba's official system or relevant laws and regulations;
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Bank account
please contact us to obtain the bank account number.
Note:
please contact our company before remittance;
1. Inform our company to check for you in time after remittance;
2. You need to take care of the handling fees incurred by remittance;
3. It is recommended that peer remittance avoid cross-bank transfer for too long;
4. We recommend that you add the mantissa of a few cents after remittance as the distinction of remittance. If the total price is 999 yuan, Please remit 999.11, and so on;
5. Thank all remittance customers for their trust in our company.
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Privacy protection
when you shop in our store, you need to provide some personal information, such as name, address, EMAIL, phone number and company name, so that we can serve you. Your personal information will be protected by Alibaba's security measures and unauthorized access will be denied. At the same time, we will not provide any of your personal information to irrelevant third parties (including companies or individuals) without your permission unless required by law or government. If we need to use this information, we will obtain your consent in advance.