Our factory specializes in ornament wholesale, mass production of products, basically manual processing, different batches of products may have slight differences, minor defects (without affecting sales) can not be avoided, it is recommended to take samples for free first, everyone should understand the truth that you get what you pay for. Don't rely on your own imagination. Everyone's imagination is infinite. We can't satisfy this. Please forgive me! For customers with very strict quality, please go to the counter to buy!
2. About color
1. Most of our products are taken in kind, with a small number of online pictures; The color is professionally proofread, which is the closest to the physical tile, due to factors such as lighting, color contrast and color temperature of computer monitors, color difference is inevitable. The pictures are for reference only. Please refer to the actual product for details. Please consider carefully before ordering!
2. Regarding the style and color, the goods are distributed according to the order by default, and the style or color remarks are not supported (except for special instructions on the product page); We will try our best to distribute the goods according to your requirements, but it is inevitable that there may be a shortage. I hope everyone can tolerate it. If it is temporarily out of stock (you can also place an order to note that the color of the out-of-stock item is random), we will inform you by Wangwang or telephone, please forgive me!
3. About delivery
due to the large daily shipment volume, we will arrange the shipment according to the payment time order within 24-48 hours after your payment is successful. The transportation time will vary according to the distance, weather and the operation procedures of different express companies, generally, after shipment, it usually takes 1-3 days to arrive in Jiangsu, Zhejiang and Shanghai, 3-5 days in other areas and 5-7 days in remote areas! If you have not received the product beyond the corresponding time, please contact our after-sales customer service. (If you encounter delays or missing items caused by the peak season of online sales, explosive shipments, and express delivery companies, please understand that we will handle them properly.)
4. About after-sales service
1. Sign-in: please be sure to check and sign for the goods. This is your right and the key to our after-sales work. Thank you for your cooperation. (If it is not convenient for you to sign for the goods, please inform your friends, relatives or doormen to sign for the goods.)
2. Lack or quality problem: if there is any shortage or quality problem after you receive the goods, please contact the after-sales customer service in time within three days after signing. If there is any quality problem, please take photos and confirm them to us in time after receiving the goods. You can contact our after-sales Wangwang to send pictures, and we will give you a satisfactory solution.
3. Return: If you are not satisfied with the product and do not like it, you can return it if it is not used and does not affect the secondary sales; by default, general products can be returned without reason within three days after receipt, and some products can be returned without reason within seven days.
Note:
1. The following conditions cannot be returned or exchanged: A the returned product packaging is damaged or incomplete, and the product accessories or related materials are incomplete; B repair or refit without authorization; C not used or stored according to normal methods; D the color difference is not returned or exchanged, and products beyond the after-sales service period.
2. After-sales service is the most no-frills service of the company. We are willing to provide you with good after-sales service. At the same time, good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or returning the goods, do as much as possible according to the above regulations of the company, so as not to affect your after-sales service.
3. Regarding the above, the handling of damaged and quality products, such as some product problems, if the customer wants to return all the orders, the buyer shall take care of the freight according to Alibaba regulations. 4. For more detailed instructions, see the announcement on the store homepage. If you have any other questions, please leave a message or consult the online customer service. If you place an order, you agree to the above terms.
V. About evaluation
1. No matter you encounter service or product quality problems, as long as you contact our after-sales Wangwang, we will definitely take the initiative and objectively solve them for you without evading any responsibility. We will always give a moderate or negative comment, which will not help both buyers and sellers. We hope to keep every friend who likes "good core ornament", solve your practical problems and improve our service level, we hope every customer can have a pleasant online shopping experience.
2. At the same time, we also refuse to visit poor evaluation blackmailers. We will firmly resist the unexpected guests who use the medium and poor reviews to threaten us with refunds and gifts!
VI. About agent joining
a. Apply for joining: apply for an agent directly. After the review is passed, download the data package and upload the product directly. You can enjoy factoring discounting only after applying. There is no discount if you do not apply ~
b. Agent order: the buyer goes to your place to place an order. You come to us to take the same order. Leave your buyer's address at the address, and we will deliver the goods according to your address. After we deliver the goods, you can see the express order number in the Ali order. You can copy the express order number to your Taobao to deliver the goods to your buyer.
c. About agent express delivery: it is OK to note it to the order when sending the express delivery. If there is no note, give the order number to the customer service to help you note it. If there is no note, it will be shipped randomly.
d. Place the order tips: after you place an order in Alibaba, you must remember your Taobao order number to Alibaba's order, and also remember Alibaba's order number to your Taobao, in this way, there will be no errors in the order, and it is easy to check the order.
e. Change the address: The address is wrong before shipment. If the order is wrong, please directly apply for a refund and re-order. As long as it is not shipped, we will agree to a full refund. You can also change the address after shipment, but it cannot be modified halfway. You can change it to the correct address only after you arrive at the other party's site (Note: Additional fees may be incurred across provinces and cities. The fee is subject to the charge of the courier company, it shall be borne by buyers or agents. I hope all agents can communicate well with customers).